New format to improve and enhance the look and design of your bill previously schedule to start in late August 2016 has been delayed until late fall. In early fall we will begin notifying customers of the changes scheduled to go into effect.
With our new billing software comes a new construction of your account numbers as well. We will familiarize all of our customers of the restructuring through newsletters, emails, or billing inserts to insure a smooth transition. The bill presentation will be undergoing additional changes to provide relevant and key information for customers to better monitor their water consumption, identify trends and offer comparisons.
Currently these changes are a key topic at the Communications Committee meetings which are held on the first Monday of every month (except Holidays) at 3:30 p.m. at the District Offices located at 3707 Old Highway 395, Fallbrook, CA 92028. We invite you to joint us and welcome your input.
Rainbow Municipal Water District (the "District") is committed to ensuring that its services are accessible to all
members of the public. As part of this commitment, the District strives to provide an accessible website compatible with
the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the
website are created to allow individuals with vision and other impairments to understand and use the website to the same
degree as someone without disabilities.
If you need any special assistance or accommodations:
Contact our compliance support team via telephone at: (888) 765-1970
Ongoing Compliance Information
Compliance Coordinator
The District has designated a Compliance Coordinator for website disability-related accommodations. The Compliance
Coordinator has received training in website accessibility and updates the site in accordance with those best
practices and requirements.
Compliance Procedures
The District is working to ensure all website content complies with the Americans with Disabilities Act
and controlling State laws. In an ongoing effort to continually improve and remediate accessibility issues,
the website is regularly scanned to ensure ongoing compliance, and timely changes are made to any inaccessible
content if found.
Accessible Documents Policy
The District is committed to providing all documents hosted on the website in an accessible format or making accessible
alternatives available.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites that do not have accessible content. This site may
also include documents provided by third parties. While we cannot control the accessibility of content provided by
third parties, we are happy to assist any member of the public with reading and accessing content on our site.
Report a Website Accessibility Issue
We are committed to your ability to access all content, and we will respond to all requests in a timely manner.
If you need assistance or accommodations while accessing content on this website, please contact our Compliance
Coordinator via the form below:
