The IT department encompasses the Information Technology Manager, Information Systems Specialist, and two Electrical Technicians.
The Information Technology Manager oversees the implementation of district-wide software, assists other departments with finding technological solutions, manage and maintain the district's cloud and local infrastructure. They also oversee the development of Information Technology policies for the District. Guide the department on how to resolve issues with SCADA, users’ issues, and deployment plans. Assists the Information Systems Specialist and SCADA and Electrical Service technician with day-to-day operations. Manages the department’s budget and finds solutions that are more technically feasible and fiscally responsible.
The Information Systems Specialist performs information systems support related to end-users, desktop and network computer systems, hardware and software installation, and troubleshoots and maintains the District computer systems. This role directs the development and strengthening of interfaces among District systems such as GIS, online and mobile GIS, Asset Management software, SCADA, finance software, and Automated Metering Infrastructure.
The electrical and SCADA Service technicians are primarily responsible for maintaining all electrical, electronic, instrumentation, associated control data networks, SCADA systems, and their networks used to supply water to District customers and systems that treat water. Additionally, the electrical services group continues to revise operating systems for efficiency and ease of operation. They also monitor District facilities for electrical violations and safety hazards to maintain an electrically safe environment.