It’s important for you to know, if you were on automatic bill pay in the old system you will need to re-enroll in the new one. Simply CLICK HERE to enroll (see instructionsbelow).
Also, autopay payments WILL NOT be deducted until you sign up in the new system.
Over the course of the past few months, the District's finance team has been working diligently on transitioning to a new and improved online payment system. This new system gives us an array of enhanced features we are confident our valued customers will find beneficial, such as:
User-friendly functionality to update and manage payment options
Improved reporting functionality to provide details on payment history and real-time account balance
Ability to view and download monthly statements, autopayment, sign up for text bill notification & pay by text
We’re looking forward to the transition and are confident you will enjoy the simplified, more user-friendly process as well. Please contact our customer service team at (760) 728-1178 for additional assistance or questions you may have.
Rainbow Municipal Water District (the "District") is committed to ensuring that its services are accessible to all
members of the public. As part of this commitment, the District strives to provide an accessible website compatible with
the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the
website are created to allow individuals with vision and other impairments to understand and use the website to the same
degree as someone without disabilities.
If you need any special assistance or accommodations:
Contact our compliance support team via telephone at: (888) 765-1970
Ongoing Compliance Information
Compliance Coordinator
The District has designated a Compliance Coordinator for website disability-related accommodations. The Compliance
Coordinator has received training in website accessibility and updates the site in accordance with those best
practices and requirements.
Compliance Procedures
The District is working to ensure all website content complies with the Americans with Disabilities Act
and controlling State laws. In an ongoing effort to continually improve and remediate accessibility issues,
the website is regularly scanned to ensure ongoing compliance, and timely changes are made to any inaccessible
content if found.
Accessible Documents Policy
The District is committed to providing all documents hosted on the website in an accessible format or making accessible
alternatives available.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites that do not have accessible content. This site may
also include documents provided by third parties. While we cannot control the accessibility of content provided by
third parties, we are happy to assist any member of the public with reading and accessing content on our site.
Report a Website Accessibility Issue
We are committed to your ability to access all content, and we will respond to all requests in a timely manner.
If you need assistance or accommodations while accessing content on this website, please contact our Compliance
Coordinator via the form below:
